What's Involved in being an Angel?

Not everyone is suitable for a career in mystery shopping – ShopAngels prides itself on offering the very best shoppers available to our clients - it’s what separates us from the competition! We receive hundreds of applications every day and will pick only the most appropriate to join our team.

The Mystery Shopper is responsible for visiting allocated venues and observing staff in the areas of customer service, selling skills, adherence to procedures, general housekeeping and merchandising standards or as per the specific requirements of the client. To preserve the integrity of the role, and the client's privacy, the Mystery Shopper must remain covert at all times.

An Angel will need to be:

• Experienced in, and have sound knowledge of customer service / selling skills
• Punctual, reliable and have the ability to work to a deadline
• Have excellent written and verbal communication skills
• Observant and have the ability to maintain close observation of personnel
• Able to meet deadlines
• Discreet and have a professional attitude
• Able to work varied and flexible hours around your other commitments
• The holder of a current driver’s license and have access to a reliable car or other means of reliable transport.
• Able to use the internet, a competent typist, computer literate and own a printer, fax or scanner.